FAQ

Frequently asked questions

How do I buy the eBook?


To order securely we sell through eJunkie (FreeCartPro). After the purchase you will be able to instantly download the eBook files. You can pay via PayPal or Stripe. To help avoid costs of currency conversions or non-native currency bank charges you can buy the eBook the following currencies using the links below: - Buy in USD $
- Buy in EURO €
- Buy in GBP £ The prices are normalised based on currency conversion (I update this from time to time) but the exchange rate changes and this is a manual process for me to do so the price can vary a tiny bit. If you have any problems - please get in touch with me on the contact page.




Do I need an eReader to read the book?


The eBook is delivered as PDFs (and some supplimentary excel files) and therefore can be opened on almost any device - your laptop, your phone or your eReader.




How do I get the new ebook versions as you update it?


When I update the guide you will get an email with links to download the updated files. Just so you know, I tend to update the book every 6 months so it won't be too spammy!




If I am unhappy with the eBook can I get a refund?


Yes. I am confident that the ebook will be useful - but if it isn't you have up to 30 days to ask for a refund. Just let me know :)




What is the money for?


We do not sell thaaaat many ebooks but your purchase does help support the YouTube channel (buys a few coffees while uploading videos!) and helps insentivise me to keep adding and improving to the eBook over time. We really apprieciate your support for what we do! I hope in-turn that our content inspires and helps you achieve your van-life goals!




Can I get a printed version?


No, we don't send out paper versions. However, you can print the PDF file if you need to - or take it to a print shop if you do not have a printer. We prefer you learn from the screen though - nicer for the environment that way :)




Is the payment secure?


In short, yes. In addition, your payment details never get stored anywhere when you buy - they don't see your credit card information, they just see a tokenthat represents your credit card. The same goes for your PayPal details. Simply, your card details are never stored by us & Stripe & PayPal have many layers of security and buyer protection.




It seems to be a bit cheaper in $ or € or £ - why is this?


The currency exchange rates are always fluctuating however we have to edit the price manually (which we do from time to time). The different currency buying options are more to help avoid bank charges for buying in difference currencies (effectively we take the conversion costs too). The difference is usually pretty small! (Brexit depending!)





© 2019 Nate Murphy

Thank you for being you!